IQOS Heets buy online in USA, UK with free shipping
The Cheapest Heatsticks / Sticks For IQOS.
✔ Free Worldwide Delivery (USA, UK, Brazil, Italy, Qatar, Chile, Ireland and other countries). ✔ 100% Satisfaction guaranteed
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About Us
All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
"IQOS", "HEETS", "Marlboro", "Parliament" and "Heatsticks" are registered trademarks of PMI (Phillip Morris International Inc.) in the United States and/or other countries. "GLO", "Neo", "NeoSticks", and "Kent" are registered trademarks of BAT (British American Tobacco) in the United States and/or other countries.
Cigaonline.com is not endorsed nor affiliated with PMI (Phillip Morris International Inc.). Cigaonline.com is not endorsed nor affiliated with BAT (British American Tobacco).
Shipping
Our warehouse is open 7 days a week. Orders packed on the weekend will be shipped on Monday.
TRACKING YOUR PARCEL
NOTE: Tracking details may not be updated for 48 hours after orders leave the warehouse
Please use your tracking number on your despatch email and visit:
ROYAL MAIL UK: TRACK MY PARCEL
If your order is delayed by more than +3 days, please contact support@cigaonline.com. Please note, if you request that your courier leaves your order in a safe place or with a neighbour, you assume responsibility for the security of the requested location.
Due to the current situation of covid-19 and quarantine measures in the customs service, delivery times may be increased to 60 days*
US USPS Delivery Time: 15-25 WORKING days
UK Royal Mail Delivery Time: 12-25 WORKING days
EU Delivery (15 - 25 Working Days)
DELIVERY INFORMATION, TRACKING YOUR PARCEL & CUSTOM CHARGES
Once your order has been despatched and you have selected your order confirmation email will show your tracking number being used to deliver your parcel.
Please use the links at the top of this page to track your order.
* For international orders, please wait 30 working days before contacting us for non delivery. In the event of an order not received during this time period, please contact us at support@cigaonline.com stating your full name and order number. In the absence of an order, we will submit a claim by the international postal service.
This can take up to 90 days to complete for international shipments. After this time period has passed, we can then refund or re-send the missing order. We are sorry that we cannot refund orders before International Postal Service has completed its full investigation as the item may still arrive at your place.
Cigaonline.com is not liable for any customs charges or fees charged to the buyer in other countries outside the RU including all of the EU from 1st Jan 2021. Some items that we sell may be controlled under customs regulations in your country. It may be that by receiving some of our products you are acting in conflict with your local laws. We are not responsible for any orders that are seized or delayed by customs in your country. All products we sell are legal to be shipped from the RU. We would strongly advise all cigaonline.com customers to check the legality of purchasing our products into their country to avoid disappointment or delay. tobacconists.store is not liable for the value of goods destroyed or delayed by customs regardless of reason. Orders delivered to some international countries must be signed for by an adult over 18 (21+). Please check your local laws before ordering.
Please note: orders received after 12pm may be processed on the next working day. We will always endeavour to despatch your order as soon as possible, however despatch date and time may vary depending on the destination country and courier service used. If you have a query regarding the status of your order, please email us at support@cigaonline.com
UNDELIVERED ORDERS
If your order arrives back to us for any reason, we will contact you as soon as possible. We will normally refund the full order or value to you, minus any shipping costs and a handling and packaging fee of $30.
If your order is returned to us more than once as undelivered, the order will be refunded minus all the handling fees and shipping costs incurred. We reserve the right to charge our handling fees associated to undelivered orders.
FAQS
Legality
Is it legit to buy cigarettes on this website?
It’s not allowed to send cigarettes by post. However, buying cigarettes you do not violate the law, because the number of cigarettes sent is very small.
Quality
Are these cigarettes genuine or fake?
All the brands we sell are 100% genuine. They are produced in other countries with a lower excise tax on tobacco products.
Delivery time
What is the delivery time?
Delivery usually takes from 15 to 21 days depending on the chosen delivery method. Sometimes this period can be increased. For example, due to a large number of orders or the lengthy procedure of customs control.
Product origin
In which country are cigarettes produced?
We mainly sell cigarettes made in Eastern Europe countries.
Seizure risk
What is the likelihood that customs will find cigarettes?
In about 95% of cases, parcels successfully pass the customs control. But it should be remembered that the smaller the parcel, the greater the chance that it will be released from customs.
We recommend ordering no more than 2 blocks per parcel. you can make several orders, and we will send two blocks each. This increases the probability of delivery.
Customs clearance
Whether I will process the purchase at customs and how much I will pay the fee?
We send from a private person to a private person, the customs Declaration will indicate that this is a gift, the price is 10 EUR, 10 USD, 10 GBP.
Refunds
If I do not receive my order, will I have a refund?
There are two options:
A. If your order was insured you’ll receive a full refund. Uninsured orders allow you to save money, but at the same time, you lose the opportunity to have a refund in case of seizure.
B. After we receive the parcel, we will refund you 70% of the order value, or you will pay for the delivery again and we will send the order again.
Read more about insurance “Terms & Conditions”.
Tracking
Will I have a tracking number?
Yes. Each parcel has a tracking number. As soon as your order is sent, you will receive a notification email containing the tracking number.
Rolling tobacco
I’m looking for rolling tobacco. Do you have it in stock?
Sorry, we do not sell rolling tobacco.
Delivery area
Which countries do you have delivery to?
Yes, we can send the parcel to any country except Australia. Except for IQOS and Heets products.
Why Choose Us?
cigaonline.com is a online retail program that provides e-heating system users with access to the quality products and services.
ADVANTAGES
- Original products.
- Free shipping.
- We use secure PayPal payment -method.
- We always send you a track number after shipment.
